Looking for a job

LYDIA OSIDE

@lydiaoside

Message

I generate qualified leads and convert customers through consultative sales.

Kenya

Message

What I'm looking for

I'm looking for a sales or account-focused role where I can generate leads, build customer relationships, demonstrate solutions, support onboarding, and contribute to customer acquisition and retention.

At Gomycode Kenya, I generate and qualify opportunities through LinkedIn Sales Navigator, Google, calls, email, and WhatsApp. I conduct product demonstrations, support onboarding, prepare quotations, and maintain CRM records through handover.

I've also driven outbound and inbound sales at Sunda International, Sunculture Kenya, and StarTimes Kenya, promoting products, upselling, cross-selling, and building customer relationships. My work spans B2B and B2C customer acquisition, lead generation, negotiation, reporting, and retention.

Experience

Work history, roles, and key accomplishments

Current

Student Advisor/ Sales Development Representative

Current

Gomycode Kenya

Mar 2025 - Present (1 year 6 months)

Generates new business opportunities through prospecting, lead qualification, client engagement, product demonstrations, and follow-ups. Supports conversion of qualified leads into customers.

Lead Generation Prospecting LinkedIn Sales Navigator Outbound Calls Email WhatsApp Product Demonstrations Client Onboarding CRM Reporting Pipeline Management

Outbound/Inbound Sales

Sunda International Limited

Sep 2023 - Feb 2025 (1 year 5 months)

Maintained customer engagement through outbound calls, promoted company products, and ensured sales targets were consistently achieved. Onboarded new customers and cross-sold products to existing clients.

Outbound Sales Inbound Sales Customer Outreach Product Promotion Customer Acquisition Cold Calling Upselling Cross Selling Customer Service Customer Onboarding CRM Records Management

Customer Service Representative

AliExpress

Feb 2023 - Aug 2023 (6 months)

Provided expert guidance to clients on purchases and sales, ensuring informed decision-making and optimal returns. Conducted market analyses and developed marketing strategies to promote business.

Customer Service Market Analysis Advisory Marketing Strategy Client Guidance

Sales Development Representative

Sunculture Kenya Ltd

Apr 2022 - Jan 2023 (9 months)

Made outbound calls to engage potential and existing customers, promoted products, and provided excellent customer service. Generated prospective customers through cold calling and upselling.

Outbound Calls Cold Calling Upselling Customer Engagement Product Demonstrations Lead Generation CRM Relationship Management