Open to opportunities

Eve Mwikali

@evemwikali

Message

I generate qualified leads, exceed sales targets, and strengthen customer relationships.

Kenya

Message

What I'm looking for

I'm looking for sales development, business development, customer support, or data-focused work where I can generate leads, manage customer relationships, maintain accurate records, and contribute to a collaborative remote or field-based team.

I've led field sales teams at Safaricom, generating customer acquisitions through direct sales while training representatives, tracking performance, verifying registrations, and resolving customer inquiries.

Across real estate sales and the Pampers campaign at Mirage Communications, I've managed high-volume inbound and outbound calls, qualified and followed up leads, conducted presentations, negotiated agreements, and maintained accurate CRM records. I've consistently achieved sales goals, closed property sales, and built long-term client relationships.

I'm equally comfortable with data entry and verification, including reviewing sensitive registration records, performing quality checks, and producing daily reports. I bring strong English communication, organization, and customer-focused collaboration to sales and support work.

Experience

Work history, roles, and key accomplishments

Current

Brand Ambassador Team Leader

Current

Safaricom

Jan 2025 - Present (1 year 7 months)

Led and supervised field sales teams, generating new customer acquisitions through direct sales. Trained and coached new sales representatives, managed daily sales reporting, and ensured compliance with company procedures.

Sales Leadership Team Management Direct Sales Customer Acquisition Training Sales Reporting Data Verification Customer Service CRM

Real Estate Sales Executive

Unknown

Jan 2023 - Jan 2025 (2 years)

Prospected clients through calls and referrals, cold called potential buyers, and conducted property presentations. Negotiated sales agreements, followed up on leads, and maintained CRM records.

Prospecting Cold Calling Sales Presentations Negotiation Lead Follow Up CRM Sales Reporting Client Relationship Management

Brand Ambassador

Gillette

Promoted products in supermarkets, educated customers, and demonstrated products. Recorded customer feedback and supported promotional campaigns to increase product awareness.

Product Promotion Customer Education Demonstration Feedback Collection Brand Awareness

Call Centre Agent

Mirage Communications

Managed high-volume outbound and inbound calls, followed up on customer purchases, and verified customer information. Updated customer databases and addressed customer concerns professionally.

Call Centre Operations Outbound Calling Inbound Calls Customer Service Data Verification Database Management Problem Solving

Data Entry & Data Verification Clerk

Unknown

Entered large volumes of customer information and verified birth registration records. Maintained database accuracy, reviewed documentation for completeness, and performed quality checks.

Data Entry Data Verification Database Management Quality Assurance Reporting Confidentiality