Aidan Townsend
@aidantownsend
Customer service professional focused on clear communication, problem-solving, and reliable support.
United StatesWhat I'm looking for
I’m a motivated, detail-oriented customer service professional with experience in retail, food service, and team environments. I’m skilled in customer communication, problem-solving, and software navigation, with a strong focus on organizing my work and multitasking under pressure.
In my roles at McDonald’s, Sheetz, Insider Domino’s, and Walmart, I’ve served customers face to face and over coms, handled cash register transactions accurately, and prepared food and beverages while following safety and quality guidelines. I’m comfortable maintaining clean, safe workspaces and operating industrial or commercial cleaning equipment.
I also bring experience with background checks, conflict management, and resolving customer concerns quickly and professionally. I’m seeking a remote customer service position where I can leverage strong computer skills and organizational habits to deliver excellent support.
Experience
Work history, roles, and key accomplishments
Served customers face-to-face and over the counter while preparing food and supporting a fast-paced team environment. Operated industrial cleaning equipment and completed restaurant cleaning to meet company standards.
Team Member
Sheetz
Nov 2024 - Jan 2025 (2 months)
Assisted customers with purchases and answered questions to ensure a positive experience. Operated the cash register, prepared food and beverages safely, and handled customer concerns professionally.
Took customer orders in person and over the phone with accuracy, preparing food and verifying orders before pickup or delivery. Maintained a clean, safe work environment and worked as part of a team to meet customer needs.
Assisted customers with locating products and answered questions to improve satisfaction. Operated the cash register, restocked shelves, and worked with teammates to complete daily store tasks efficiently.
Education
Degrees, certifications, and relevant coursework
Lorain County Joint Vocational School District
High School Diploma, Upper Secondary Education
2022 - 2024
Earned a High School Diploma from Lorain County Joint Vocational School District from August 2022 to June 2024.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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