Kyla Cox

I am a customer-focused professional with hands-on experience supporting customers in fast-paced service environments, maintaining accuracy and professionalism while handling transactions and resolving issues. I consistently deliver quality service through phone, chat, and email channels and adapt quickly to new systems and tools.

At Pizza 9 I maintained a 99% order accuracy rate, processed cash and card transactions, and shared efficiency improvements with coworkers; at Chuck E. Cheese I coordinate events, multitask under pressure, and take initiative in self-directed situations. I bring strong data-entry, POS, and CRM-transferable skills alongside a calm, empathetic communication style.

I am pursuing higher education in 3D Animation while seeking a Remote Customer Service Representative role where my time management, reliability, and quick-learning ability can enhance customer satisfaction and operational efficiency.