Lupe Cervantes

Acquired valuable experience in accounts receivable and payable, supporting the monthly closing process, performing database backups, and reconciling accounts. Handled vendor invoices, managed budgets, responded to customer inquiries, and facilitated payment collection.

Oversaw a team of scorers responsible for evaluating open-ended assessments remotely, adapting to a fast-paced environment and enhancing analytical skills. Monitored scorers' progress, addressed inquiries, managed schedules, and ran team meetings.

Provided comprehensive support during academic semesters, overseeing both in-person and virtual exam environments for multiple sections of Introduction to Psychology. This role enhanced organizational and administrative skills.

Received funding for research through an NIH program, operating within two distinct psychology laboratories to independently execute research studies. Gained experience in study development, data collection, data analysis, and the dissemination of findings.

Transcribed meetings in English or Spanish, documented discussions for future reference, and provided interpretation services during meetings. Handled incoming phone calls, addressed inquiries, and scheduled appointments.

Gained experience in sales, customer service, and in training new employees. Worked for hourly pay plus commission, demonstrating strong performance in a retail environment.

Grade: 3.4 GPA

Activities and societies: Department of Psychology Honors Scholar 2020-2021, Dean’s Student Advisory Council (DSAC) 2019-2021

Achieved a cumulative GPA of 3.4, earning recognition on the Dean’s List in 2019-2020 and the President’s List in 2021. Completed relevant coursework including Intermediate Computer-based Statistical Analysis and a Senior Thesis. Received the Downing Science Scholarship and the Faculty Sponsored Student Research Award in 2021.