Kelly User
@kellyuser3
Reliable accounting professional skilled in client relations and financial operations.
What I'm looking for
I am a reliable and detail-oriented accounting professional with extensive experience in client accounting, accounts receivable, and front desk operations. My expertise lies in invoicing, payment processing, and account reconciliation, where I have consistently demonstrated my ability to provide excellent customer service. Known for my strong organizational skills and effective communication, I excel in both financial and administrative roles.
In my most recent position as a Client Accounting Specialist at Advance Partners/Paychex, I managed invoicing and payment processing for multiple clients, ensuring timely financial transactions and resolving billing issues. My previous role as an Accounts Receivable Clerk at Lake Beverage Corp. allowed me to hone my skills in managing accounts receivable operations, where I ensured accurate invoicing and timely payment collection for a large portfolio of clients. I take pride in my ability to collaborate with internal teams to support client funding and streamline processes for operational efficiency.
Throughout my career, I have consistently focused on delivering exceptional service and maintaining organized records of all transactions. My educational background, with a Bachelor of Science in Psychology from SUNY Brockport, complements my professional experience by enhancing my understanding of client needs and improving my communication skills.
Experience
Work history, roles, and key accomplishments
Client Accounting Specialist
Advance Partners/Paychex
Jan 2025 - May 2025 (4 months)
Managed invoicing, payment processing, and account reconciliations for multiple clients, ensuring accurate and timely financial transactions. Resolved billing issues and supported client cash flow through strong communication and collaboration with internal teams.
Accounts Receivable Clerk
Lake Beverage Corp.
May 2021 - Jan 2025 (3 years 8 months)
Managed accounts receivable operations, ensuring accurate invoicing and timely payment collection for a large client portfolio. Prepared and sent invoices, tracked payments, and reconciled accounts while communicating with clients to resolve billing issues.
Director of First Impressions
Insero & Co. CPAs, LLP
Jul 2018 - Feb 2021 (2 years 7 months)
Delivered exceptional guest experiences by greeting and welcoming visitors, creating a positive first impression, and providing comprehensive administrative support. Managed high-volume calls, coordinated meetings, and oversaw mail distribution, ensuring smooth office operations.
Front Desk Receptionist
The Pike Company
Dec 2016 - Apr 2018 (1 year 4 months)
Provided front desk support in a dynamic office environment, efficiently handling communications and visitor management. Managed a high volume of daily calls, maintained an organized reception area, and performed various clerical tasks to support overall office efficiency.
Education
Degrees, certifications, and relevant coursework
SUNY Brockport
Bachelor of Science, Psychology
Graduated with a Bachelor of Science in Psychology. This program provided a strong foundation in understanding human behavior and cognitive processes.
Tompkins Cortland Community College (TC3)
Associate of Science, General Studies
Completed an Associate of Science degree in General Studies. This coursework provided a broad educational background across various disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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