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Erricka LyonsEL
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Erricka Lyons

@errickalyons

Financial analyst at Coast to Coast Linguistics who improved supply-ordering workflows and reporting accuracy.

United States
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At Coast to Coast Linguistics, I reviewed operational and expense data, prepared management reports and presentations, and maintained digital records for distributed teams. I also redesigned supply-ordering and recordkeeping workflows to reduce unnecessary costs and improve accuracy.

At the City of Fort Worth, I processed vendor invoices, reconciled monthly financial statements, and researched billing variances. My work maintained a 92% quality score, and I prepared reporting data for budget reviews, audits, and management decisions.

At Texas Wesleyan University, I researched student account discrepancies and used Ellucian and Ramlink to document resolutions and explain charges, payment options, and aid-related balances. I maintained a 97% quality score while protecting FERPA-covered records.

In my current role as an Instructional Aide I, Special Education at Crowley Independent School District, I track student performance data, maintain confidential records, and provide academic support. I’m an MBA candidate with a 4.0 GPA and academic interests in business strategy, management, entrepreneurship, and business communication.

Experience

Work history, roles, and key accomplishments

TU

Student Account Representative

Texas Wesleyan University

Aug 2025 - Nov 2025 (3 months)

Analyzed student account activity, researched billing discrepancies, and resolved complex issues with campus offices. Used Ellucian and Ramlink to document resolutions and explain tuition charges and payment options.

SU

Customer Service and Data Entry Specialist

Santander Consumer USA

Jun 2020 - Jul 2021 (1 year 1 month)

Researched auto-loan account histories, processed payment arrangements, and documented compliant resolutions. Explained account options and maintained accurate records while handling confidential information.

Education

Degrees, certifications, and relevant coursework

University of Phoenix logoUP

University of Phoenix

Master of Business Administration, Business Administration

Grade: 4.0

MBA candidate with a 4.0 GPA, expected to graduate in September 2026. Graduate study includes strategic planning, marketing, management, entrepreneurship, business analysis, and business communication.

University of Texas at Arlington logoUA

University of Texas at Arlington

Bachelor of Arts, Liberal Arts

Bachelor of Arts in Liberal Arts with a focus on History and Pre-Law, completed in 2020. Academic background includes historical research, analytical writing, legal studies, and Latin.

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