Lulublond User
@lulublonduser
Customer service professional with strong communication and problem-solving skills.
What I'm looking for
As a dedicated professional with experience in customer service and communication, I pride myself on my positive attitude and adaptability. My journey has equipped me with the ability to build strong relationships with clients and offer effective solutions tailored to their needs. I thrive in environments where I can utilize my interpersonal skills to enhance the customer experience.
In my recent role as a Store Clerk at Pull & Bear in Edinburgh, I honed my skills in effective communication and personalized client advice. My attention to detail and problem-solving abilities contributed to an improved customer experience. Additionally, my experience as a Travel Advisor at Junia Guesthouse in Sumatra allowed me to increase reservation rates through quick and effective resolution of client inquiries, showcasing my commitment to customer satisfaction.
Experience
Work history, roles, and key accomplishments
Store Clerk
Pull & Bear
Sep 2023 - Sep 2023 (0 months)
Responsible for effective communication and personalized advice to clients, ensuring a positive customer experience. Duties included scanning and updating product prices, as well as organizing and cleaning the workspace.
Travel Advisor
Junia Guesthouse
Feb 2023 - Aug 2023 (6 months)
Acted as the first point of contact for clients via email and WhatsApp, providing quick and effective resolution of inquiries, which increased the reservation rate. Involved in content creation and marketing design.
Volunteer
Animal Voice
Nov 2022 - Jan 2023 (2 months)
Responsible for administering medications, walking dogs, and caring for multiple dogs within the shelter, demonstrating responsibility and compassion.
Waitress
Argyle Bar
Feb 2022 - Jan 2023 (11 months)
Welcomed customers and managed orders, ensuring timely beverage service and maintaining order at tables to enhance customer satisfaction.
Education
Degrees, certifications, and relevant coursework
University of Parma
Diploma, Italian Literature
2012 - 2015
Dissertation on the Renaissance. Skills learned include content writing and a deep understanding of human philosophy and literature.
Availability
Location
Authorized to work in
Portfolio
juniasumatratreks.comJob categories
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