Luke Bauer
@lukebauer
Director of Operations with 15+ years driving data-driven delivery, startup growth, and cross-functional execution.
What I'm looking for
I’m a Director of Operations with 15+ years of experience leading day-to-day execution, improving delivery performance, and building high-trust collaboration across multidisciplinary teams. At vHive, I led company-wide operations, reaching 98% data product delivery efficiency, accelerating turnaround times, and reducing technical complications.
I focus on turning operational complexity into measurable progress—partnering with C-suite and cross-functional teams to improve real-time visibility and faster, data-driven decisions. I’ve also automated vendor management, integrated new technology to remove bottlenecks, and led successful software rollouts including Netsuite and Jira Service Management.
My background blends SaaS operations with startup and industrial leadership: I’ve established networks of drone service providers and supported digital twin methodologies in telecom and energy. Earlier, I helped launch and scale an industrial construction firm, building policies, systems, and infrastructure while driving revenue growth and strengthening profitable operations.
Experience
Work history, roles, and key accomplishments
Director of Operations
vHive
Jul 2023 - Present (2 years 11 months)
Led company-wide day-to-day operations and achieved 98% data product delivery efficiency, improving project turnaround times and reducing technical complications. Managed the Technical Operations team for large multinational clients and automated vendor management while overseeing software rollouts including NetSuite and Jira Service Management.
Vendor Operations Manager
vHive
Jun 2022 - Jul 2023 (1 year 1 month)
Built and scaled a global network of drone service providers, strengthening SaaS delivery capability. Implemented standardized pricing, contract SLAs, and strategic partnership agreements, and designed KPI-driven provider onboarding to reduce errors and improve performance.
Operations Manager
Performance Industrial Construction
Jan 2018 - Jun 2022 (4 years 5 months)
Spearheaded the launch of an industrial construction firm and established core operations, including registrations, tax filings, policies, IT systems, and HR protocols. Drove revenue growth from $0.8M to $4.3M over four years while decreasing overhead costs.
Operations Manager
Southland Process Group
Aug 2013 - Jan 2018 (4 years 5 months)
Played a key role in merging an industrial equipment sales firm with a construction entity to form a new corporation for dry-material conveying solutions. Implemented Sage Accounting to streamline payroll, purchasing, project management, and estimating, and helped increase revenue from $3M to $23M while cutting overhead costs.
Operations Manager
Algonquin Products
Feb 2011 - Aug 2013 (2 years 6 months)
Streamlined operations across procurement, logistics, customer service, and financials for a cleaning chemical distributor. Delivered cost savings via inventory management, added a distribution center, and improved customer engagement by launching a new website and implementing sales initiatives.
Certified Product Specialist
Fireside Natural Gas
Mar 2010 - Feb 2011 (11 months)
Served as a Certified Product Specialist at Fireside Natural Gas.
Leasing Consultant
Nalley Toyota
Aug 2009 - Mar 2010 (7 months)
Served as a Leasing Consultant, supporting leasing operations and customer interactions.
Education
Degrees, certifications, and relevant coursework
University of Alabama
Bachelor's degree, Marketing
Earned a Bachelor's degree in Marketing from the University of Alabama in 2009.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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