I'm currently handling inbound and outbound calls at All Web Leads, qualifying prospective insurance-quote leads, reviewing their information, and transferring them to agents.
I've also supported insurance outreach at LQDIGITAL and provided technical support and appointment scheduling for escalations at Conduent. At TTEC, I assisted clients with deposit-account information and customer service needs.
My background also includes retail operations, medical billing assistance, data entry, and building roof trusses to delivery standards. I'm pursuing Computer Science studies at South Texas College and bring strong typing, communication, organization, and troubleshooting skills.

