Luis Javier Santiago Cano

- Program Deployment & Optimization: Led the initial production rollouts of the "OPAL Enable" framework, a GenAI layer applied to localization workflows. Acted as a strategic bridge by identifying operational inefficiencies and providing the critical feedback loop used to re-engineer workflows for global, scalable AI production.
- Data Strategy & Performance Governance: Orchestrated statistical an

AI Medical Assistant for ENT Specialists

Designed and developed an MVP for an AI-powered medical assistant focused on ENT (Ear, Nose, and Throat) specialties using a large language model (LLM). Delivered via WhatsApp for easy access by doctors, the assistant provided accurate answers based on trusted medical literature and retrieved relevant PubMed articles for each query, ranked by relevance.

- Global Team Leadership: Led and directed a global Machine Translation (MT) team across Asia, Europe, and the Americas, overseeing the end-to-end implementation and maintenance of MT systems, translating complex client requirements into technical product specifications while continuously optimizing workflows to drive operational efficiency.
- Worldwide Budgetary Authority: Held full responsibilit

- End-to-End Product Accountability: Accountable for the full lifecycle of in-house language technology products, from initial ideation and R&D design to deployment and ongoing operational support.
- Cross-functional Collaboration: Led cross-functional Agile teams (comprising software engineers, data scientists, and linguistic specialists) to integrate technological advancements into scalable prod

Leading product localization for several industries: Retail, Banking, IT, Consulting, Marketing, Multimedia, Medical, CBT and Software Development, e-Learning, etc.

Leading terminology localization of Core Banking solutions

Localization of retail solution in four languages. Technical writing, Translation and Testing services provided during three years along three upgrades.

Leading localization of the On-line and Printed documentation of Microsoft FrontPage 2000 into five languages

Leading localization of the On-line and Printed documentation of Microsoft Visual Basic 6.0 into Spanish

+ Technical and Linguistic reviewer of user manuals focused on Computer applications.

+ Technical writer of User and Technical manuals of retail software.

+ Localization engineer of On-Line User Documentations based on Windows platform.

+ Multilingual Localization Tester of several computer applications running on Microsoft Operating Systems.

+ Desktop Publishing jobs on User Manuals using Qu

Degree Project : “Sistemas de computación basados en servidor (Windows Terminal Server y Citrix Metaframe) Metodología de diseño y trabajo” (Computed Systems based on Server -Windows Terminal Server and Citrix Metaframe- Design and Work Methodology)