At Ukio, I owned the guest app from discovery to launch, defining its user problems, scope, success metrics and roadmap. I replaced manual coordination with automated flows and raised adoption from under 10% to 97% in three weeks.
I also applied AI to product work, including an AI support chatbot that cut human-handled tickets by 30%. I tracked impact with PostHog and SQL and iterated through phased launches.
At Andalucía Trade and Tradelink Consulting UK, I improved B2B and B2C platforms, defined roadmaps and prioritized initiatives. At Tradelink, I streamlined validation and requirements with technical teams, cutting time-to-market by 50%.

