Looking for a job

Pavel Moroz

@pavelmoroz

Message

I build AI automation products, from production architecture to measurable customer and operational outcomes.

Spain

Message

What I'm looking for

I'm looking to lead AI product and automation initiatives where I can connect strategy, production architecture, evaluation, and measurable operational outcomes.

I've built and scaled AI automation products across healthcare, telecom, and fintech. At MEDvidi, I launched AI agents and communication infrastructure for patient workflows, lead management, support operations, and internal efficiency.

Previously at MTS AI and Alfa-Bank, I led conversational AI platforms, commercial LLM adoption, and automation improvements across text and voice. I've built product teams, production evaluation practices, and data-driven systems that improved assistant comprehension, automation, and release reliability.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Manager, AI Agents & Automation

Current

MEDvidi

Jul 2025 - Present (1 year 3 months)

Built and launched automation products, AI agents, and supporting infrastructure for a US healthcare product, supporting patient communication, lead management, internal workflows, and operational efficiency. Established observability and release practices with traces, prompt/model/tool versioning, feature flags, and controlled rollout.

LangGraph Lang Chain LLM Tool Calling Structured Outputs API Tool Contracts Prompt Version Management Model Benchmarking Observability Feature Flags PHI Aware Design

AI Product Lead, Conversational AI & Voice Automation

MTS AI

Mar 2023 - Jul 2025 (2 years 4 months)

Led product and technology development for large-scale text and voice assistants across telecom service scenarios, owning the product platform roadmap, automation growth, quality metrics, and cross-functional delivery. Built and led a 50-person cross-functional product team and defined the roadmap for conversational automation including ML-based classification, sentiment analysis, and LLM adoption

ML Based Classification Sentiment Analysis Satisfaction Prediction User Segmentation LLM Integrations A B Testing Product Quality Metrics Analytical Frameworks Voice Of Customer GCR FCR

Technical Product Lead / Lead Product Analyst / Conversational AI Analyst

Alfa-Bank

Oct 2019 - Mar 2023 (3 years 5 months)

Progressed across product analytics and platform leadership roles, working on banking assistant automation, NLU optimization, platform migration, release validation, personalization, and advanced assistant UI capabilities. Led the development and evolution of a conversational AI platform for banking assistants, focusing on automation, personalization, NLU quality, scalable assistant architecture,