Luis David Valenzuela Ramirez
@luisdavidvalenzuelar
Trilingual interpreter and software engineering student seeking new challenges.
MexicoWhat I'm looking for
I am a dedicated and passionate software engineering student with a strong background in interpretation across English, French, and Spanish. My experience as a trilingual interpreter at Voyce has equipped me with the skills to handle complex medical situations, ensuring clear communication in high-pressure environments. I have successfully managed over 100 long phone and video calls, demonstrating my ability to maintain professionalism and accuracy under challenging circumstances.
In addition to my interpreting work, I have a solid foundation in customer service from my time at Alorica, where I trained new employees and transitioned roles to enhance my skills. I am currently pursuing a Bachelor's degree in Data Science/Software Engineering, which complements my practical experience and prepares me for a career in technology. I am eager to leverage my diverse skill set and educational background to contribute to innovative projects.
Experience
Work history, roles, and key accomplishments
Medical Interpreter OVI/OPI
Voyce
Mar 2023 - Present (2 years 4 months)
Successfully managed over 100 one-hour phone and video calls without any issues, demonstrating strong interpreting and technical skills. Assisted in over 35 baby deliveries and numerous medical emergency calls, showcasing adaptability and critical thinking in high-pressure situations.
Medical Interpreter OVI/OPI
Thinkterpreters
Jan 2022 - Jan 2023 (1 year)
Handled over 70 one-hour phone and video calls, ensuring seamless communication and problem resolution. Contributed to the successful delivery of over 20 babies and provided training to new team members, enhancing overall team capabilities.
Agente Call Center
Alorica
Jun 2020 - Dec 2020 (6 months)
Managed inbound calls from Spanish-speaking DoorDashers, resolving their issues efficiently. Successfully transitioned from a Spanish-English agent to a fully English agent and then to an English voice agent, demonstrating rapid skill acquisition and adaptability.
Education
Degrees, certifications, and relevant coursework
Hybridge College
Bachelor's Degree, Data Science/Software Engineering
Currently pursuing a Bachelor's Degree in Data Science/Software Engineering. This program focuses on developing skills in data analysis, software development, and related technologies.
CEDVA
Professional Gasoline Automotive Mechanic, Automotive Mechanics
Completed a program to become a Professional Gasoline Automotive Mechanic. This training provided skills in automotive repair and maintenance.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
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