Lucy Skentelbery

Served customers at the till and took orders, preparing hot and cold drinks and making sandwiches, soups, and salads with customer-requested adjustments. Managed stock room supplies and supported office administration, including expenses tracking and handling phone calls and emails.

Served customers and took orders, making coffees and serving drinks and food. Kept the cafe interior clean and organised while welcoming customers.

Worked as a shop assistant supporting day-to-day volunteer work at British Red Cross.

Pre-screened patients before eye examinations and handled enquiries face-to-face, by telephone, and by email. Arranged and booked appointments and managed DVLA paperwork, contact lens ordering, patient document archiving, and related data entry and analysis.

Supported shop-floor work and administered an online retail presence across eBay, Amazon, and the company website. Tracked online orders and customer queries, updated inventory counts in Microsoft Excel, managed postage labels and tracking via Royal Mail, packed orders, and updated product listings using the Linworks database.

Assisted hairdressers by welcoming customers and providing refreshments. Cleaned the salon and supported day-to-day tasks while working well in a team environment.

Grade: GPA 2.1 (2:1)

Completed a Certificate of Higher Education (CertHE) in Philosophy. Achieved a GPA of 2.1 (2:1).

Completed VTCT Level 2 training in Hair.

Activities and societies: Grades include: Mathematics (C), English Language (B), English Literature (B), Home Economics (B), Food Technology (B), Media Studies (B).

Completed GCSEs with coursework across Mathematics, English, and additional subjects.

Completed VTCT Level 2 training in Hair and Beauty.

Activities and societies: Grades: Classical Civilisation (B), Sociology (B), Philosophy (C).

Studied A-Levels including Classical Civilisation, Sociology, and Philosophy.