Open to opportunities

Michaela Winning

@michaelawinning

Experienced administrator delivering reliable office support, customer service, and accurate data management with Adobe and Microsoft expertise.

United Kingdom

Message

What I'm looking for

I’m looking for an office role where I can support customers, keep records accurate, coordinate schedules and suppliers, and produce polished design using Adobe—working in a fast-paced, organised team.

I’m an experienced administrator with five years of supporting a small business across end-to-end office support, including accurate data entry and record management, telephone and email handling, and quotation preparation. I manage job scheduling and supplier coordination while keeping customers updated throughout their projects, ensuring deadlines and expectations are met.

I bring strong attention to detail and organisation, with a proven ability to manage multiple priorities under pressure. I’m also confident producing customer artwork and print-ready design using Adobe Creative Suite, and I’ve supported online communications, event content, and safeguarding/GDPR responsibilities in a volunteer administrator role.

Experience

Work history, roles, and key accomplishments

Current

Volunteer Administrator & Assistant

Current

Ruam Jai Kickboxing & Muay Thai

Jan 2025 - Present (1 year 6 months)

Managed the club’s Facebook page and online communications, including creating photography and promotional content for events. Supported safeguarding responsibilities, GDPR compliance, and coordination of equipment, classes, and club events.

Facebook Social Media Administration Online Communication Photography Event Promotion GDPR Compliance Event Coordination Local Business Liaison

Administrator

WME Services

Jan 2020 - Jan 2025 (5 years)

Provided end-to-end administrative support for a busy small business, including data entry, customer record management, and job scheduling. Prepared quotations and invoices, produced customer artwork using Adobe software, and coordinated with customers and suppliers to meet requirements and deadlines.

Administrative Support Data Entry Customer Management job scheduling Invoicing Email Management Customer Liaison Adobe Creative Suite Customer Service Problem Solving

Tearoom Assistant

Roves Farm

Jan 2019 - Jan 2020 (1 year)

Delivered customer service in a busy visitor attraction environment while supporting café operations. Assisted with food preparation, maintained food hygiene and cleanliness, and supported stock rotation and replenishment during peak periods.

Customer Service Food Preparation Cafe Operation Food Hygiene Stock Rotation stock replenishment

Apprentice Artworker

Sonoco Trident

Jan 2017 - Jan 2019 (2 years)

Produced artwork and print-ready files using Adobe Creative Suite in a manufacturing environment. Performed quality control checks, managed documentation and data logging, and communicated with customers and international colleagues via email and telephone while working to strict deadlines.

Adobe Creative Suite Quality Control Logging Documentation Email Communication Telephone Confidentiality

Kitchen Team Member

Muffin Break

Jan 2016 - Jan 2016 (0 months)

Supported food preparation and daily kitchen operations. Maintained hygiene, safety, and stock control procedures and assisted with opening and closing duties.

Food Preparation Kitchen operations Food Hygiene Safety Compliance Stock Control Opening Closing Duties

Kitchen Team Member

Bloomfields Fine Foods

Jan 2014 - Jan 2016 (2 years)

Prepared food and maintained high hygiene standards while supporting daily operations. Managed stock rotation, deliveries, and replenishment, and provided customer service as part of a team.

Food Preparation Stock Rotation Delivery stock replenishment Customer Service Teamwork

Education

Degrees, certifications, and relevant coursework

City & Guilds

Level 2 NVQ Certificate, Digital Artwork & Pre-Press for Print

2018 - 2019

Completed a City & Guilds Level 2 NVQ Certificate in Pre-Press for Print and Digital Artwork from 2018 to 2019.

City & Guilds

Level 2 Award, Printing & Desktop Publishing

2017 - 2018

Completed a City & Guilds Level 2 Award in Printing and Graphic Communications (Desktop Publishing) from 2017 to 2018.

NCFE CACHE

Level 2 Certificate, Mental Health (Children & Young People)

2023 -

Completed an NCFE CACHE Level 2 Certificate in Understanding Children and Young People's Mental Health in 2023.

OCR (Cambridge Technicals)

Level 3 Cambridge Technical Extended Diploma, Art & Design

2014 - 2016

Completed an OCR Level 3 Cambridge Technical Extended Diploma in Art & Design from 2014 to 2016.

GCSE

GCSEs, General Education

2013 -

Grade: Art: Distinction*; Mathematics: B; English Language: B; English Literature: B; German: B; History: B; Chemistry: C; Physics: C

Achieved GCSE grades in 2013, including Art (Distinction*) and Mathematics/English (B grades), with German, History, and Chemistry/Physics also graded.