jeremiah wanga

Advise refugee and host-community entrepreneurs on financing, operations, sales and growth strategies, coordinating client onboarding and delivering coaching that enables business scaling and market linkages.

Developed and executed recruitment and marketing strategies that increased individual members from 4,000 to 7,000 and improved customer satisfaction by 120% through cross-functional campaigns and lead-generation tools.

Expanded territory customer base by 80% and grew sales 40% YoY by executing sales strategies, managing HORECA accounts, and securing 20 high-value accounts from 50 leads.

Drove new business acquisition and account management that increased deal closures by 40% and repeat business by 20% through consultative sales and targeted promotional campaigns.

Handled customer inquiries and support tasks in a high-volume call center, contributing to service delivery and timely resolution of issues.

Master of Business Administration (MBA) program completed at Kenyatta University focusing on advanced business administration and leadership concepts.

Practitioners Higher Diploma in Marketing focused on practical marketing skills and professional practice.

Short-course certificate in MS Office covering practical skills in Microsoft Office applications.

Bachelor of Commerce with a Marketing option covering core commerce and specialized marketing coursework.

Completed Kenya Certificate of Secondary Education (KCSE) at Murende Secondary School.