Lucelenia Jimenez

I’m a detail-oriented, highly motivated Patient Access Specialist with over 7 years of customer service experience, thriving in fast-paced environments while keeping accuracy, organization, and professionalism at the center of everything I do.

As UF Health’s primary point of contact, I handle insurance verification, registration, payment collection, and detailed data entry to maintain accurate patient records. Previously, as a Health Insurance Advisor, I managed client information, responded to inquiries, and supported follow-ups—strengthening my communication, problem-solving, and multitasking skills.