Looking for a job

Temidayo Oreoluwa

@iamthatemi

Message

Virtual Assistant and Customer Care Agent

Spain

Message

What I'm looking for

I'm looking for a job that allows me to use my creativity and problem-solving skills. I'm excited to work for a company with a positive work culture and values that align with my own. I'm flexible and open to exploring different roles and industries if they align with my long-term career goals.

As a virtual assistant and customer care agent, I have excellent communication and organizational skills, and I am experienced in administrative tasks such as managing schedules, booking travel, and conducting research. I am looking for a job that allows me to use my skills to help individuals or businesses with their day-to-day operations

Experience

Work history, roles, and key accomplishments

VIRTUAL ASSISTANT

Giftrete Consultancy

Dec 2022 - Present (2 years 5 months)

• Managed schedules, booked travel arrangements, and conducted research for a variety of clients.
• Handled customer inquiries and provided excellent customer service via email and phone
• Served as the first point of contact with regular client interface, providing optimal customer service at all times.
• Handled all aspects of travel management for employees, including researching itineraries,

Microsoft Office Management Video Editing Social Media Marketing Time Management

OUTBOUND CUSTOMER CARE AGENT AND SALES EXECUTIVE

CPM International

Oct 2021 - Oct 2022 (1 year)

• Worked with CPM International for Diageo, by participating in a data cleanse and sales project
• Contacted customers to understand their business needs, resolved over 90 customer inquiries daily and introduced Diageo’s products which translated to exceeding selling-in target by 7%.

Salesforce Microsoft Office Customer Support Sales Excellence CRM