Louise pretorius

Prepared and issued quotations and proposals, processed invoices, and maintained accurate financial records while managing client communication. Supported general administrative operations and social media marketing initiatives.

Provided online administrative and learner support, managing communication workflows and timely responses across international users. Coordinated sessions across multiple time zones and maintained accurate records and internal system updates for 10–15 students daily.

Performed part-time administrative and office coordination, managing invoicing and maintaining accurate financial and operational records. Coordinated communication with clients, suppliers, and service providers (20+ clients daily) and supported scheduling, social media administration, and workflow documentation.

Managed administrative support across multiple operational and project sites, reporting to 3–4 senior stakeholders including the CEO, CFO, and Project Manager. Processed monthly timesheets for 150+ employees with high accuracy and supported tenders, quotations, procurement coordination, receivables, and project scheduling/documentation.

Provided administrative support in a corporate operational environment, assisting with scheduling and documentation for internal coordination. Streamlined the Ethics Manager case logging workflow, supporting investigation initiation and resolution tracking for 10–20 cases per month with accurate reporting and documentation.

Supported course scheduling and facilitator coordination for 30 participants weekly, maintaining accurate documentation and stakeholder communication. Reduced facilitator administrative workload by streamlining course arrangement workflows and improving turnaround times for course preparation and coordination tasks.

Supported daily branch operations across various locations, assisting with customer-facing documentation and compliance-related processes. Maintained accurate client and financial records for 50+ customers and collaborated with internal teams to support efficient service delivery.

Completed a TEFL/TESOL certification (120-hour) in August 2022.

Completed a 120-hour accredited TEFL qualification focused on online teaching, communication, and virtual instruction.

Earned a Microsoft Office certification in 1998.

Certified in Microsoft Word, Excel, and PowerPoint with training focused on office productivity, reporting, and document creation.

Completed the National Senior Certificate in 1996 at Hoërskool Carletonville.

Completed Matric with business-oriented subjects including Accounting, Business Economics, and Typing, as well as Mathematics, English, and Afrikaans.