Mustafa Elmutaafi

I am a dedicated customer service representative with a strong background in managing billing inquiries and resolving technical issues. My experience at Teleperformance Egypt has equipped me with the skills to implement customer service policies that enhance satisfaction and effectively address escalated concerns. I thrive in team environments, where I can utilize my expertise in troubleshooting and resolving technical issues to ensure a seamless customer experience.

Currently pursuing a Bachelor's degree in Dental Surgery at the University of Medical Sciences and Technology, I am committed to continuous learning and professional growth. My ability to prioritize tasks and actively listen to customer needs has allowed me to maintain high service quality while resolving disputes efficiently. I am fluent in both English and Arabic, which enables me to communicate effectively with a diverse clientele.