Lori User

Provides executive partnership to the Vice President and Senior Vice President within a complex, regulated energy utility, ensuring executive readiness, operational coordination, governance support, and confidential administration. Introduced AI-assisted workflow automation and standardized administrative processes, improving efficiency across executive operations.

Supported the Vice President, Information Technology and the Chief Clean Energy Officer, providing executive coordination across complex operational, governance, and strategic priorities. Coordinated executive priorities, operations, meetings, travel, and confidential communications.

Senior operational and administrative leader overseeing finance, HR, and office operations across Canada's oldest fire service. Acted as strategic administrative partner to the Fire Chief, ensuring executive priorities and operational initiatives progressed efficiently.

Served as strategic administrative partner to the Deputy Chief Administrative Officer (Operations), coordinating executive priorities across infrastructure, public safety, transportation, and essential services. Prepared executive briefing materials and coordinated financial administration.

Supported the Executive Director through executive coordination, budget administration, governance activities, and operational planning for one of HRM's largest business units. Oversaw annual multi-million dollar budget and managed procurement and financial reporting.

Directed the legislated administration of municipal and school board elections across more than 150 polling locations, integrating online, telephone, and paper-based voting. Recruited and onboarded thousands of election workers and served as subject matter expert during procurement and implementation of an electronic voting platform.

15 years in enterprise IT, systems administration, and change management across HRM's corporate environment. Recruited and onboarded IT professional staff and managed HR processes for the IT division. SAP Basis and Security Administration: enterprise ERP architecture, user security, and system performance.

Completed a Business Administration Certificate, gaining foundational knowledge in business principles and practices.

Earned a diploma in Business and Computer Studies, combining business acumen with technical skills.