Gem Njoroge
@gemnjoroge
I provide confidential executive, governance, and operations support that improves accuracy, follow-through, and administrative turnaround.
CanadaWhat I'm looking for
I’m an Operations & Governance professional who strengthens systems, records, and decision support for leadership teams.
At Skeetchestn Indian Band, I provided confidential governance and administrative support to Chief and Council, coordinating Council business, agendas, meeting packages, minutes, Band Council Resolutions, and action tracking.
At KPMG LLP, I coordinated office operations, scheduling, meeting logistics, client year-end packages, and databases, maintaining operational trackers with 98% accuracy and helping cut administrative turnaround times by 30%.
I’ve also led HR and onboarding documentation for 50+ employees at Unique Get Together Society, building SharePoint trackers that increased document completion by 40%, and managed operations, intake, and compliance reporting for a 50-person program, developing Excel dashboards that cut administrative errors by 30%.
I bring discretion, reliable follow-through, and calm coordination under pressure to every organization I support.
Experience
Work history, roles, and key accomplishments
Legal Secretary to Council
Skeetchestn Indian Band
Feb 2026 - Jun 2026 (4 months)
Provided high-level, confidential governance and administrative support to Chief and Council, coordinating Council business, records, correspondence, and follow-up. Prepared agendas, meeting packages, and confidential minutes, and maintained governance trackers for motions, decisions, and Band Council Resolutions.
Coordinated daily office operations, including mail, meeting-room bookings, and supply inventories. Supported partners and staff with scheduling and client year-end packages, maintained databases with 98% accuracy, and contributed to a 30% reduction in administrative turnaround times.
People Operations & HR Coordinator
Unique Get Together Society
Jan 2022 - Jan 2023 (1 year)
Managed HR and onboarding documentation for 50+ employees with 95% accuracy, supporting privacy and compliance. Developed SharePoint-based onboarding and training trackers, increasing new-hire document completion by 40% and reducing manager delays.
Operations & Shelter Coordinator
The Mustard Seed
Jan 2020 - Jan 2021 (1 year)
Managed intake documentation and monthly reporting for 50 individuals, supporting compliance and funding requirements. Developed Excel dashboards that reduced administrative errors by 30% and accelerated reporting, and trained 6+ staff on documentation standards.
Education
Degrees, certifications, and relevant coursework
Thompson Rivers University
Post-Baccalaureate Diploma, Human Resources Management
Post-Baccalaureate Diploma in Human Resources Management from Thompson Rivers University, completed in 2022.
Sunway University
Bachelor of Science, International Hospitality Management
Bachelor of Science in International Hospitality Management from Sunway University, completed in 2013.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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