LK
Open to opportunities

Loretta Kelly

@lorettakelly

Customer service expert with extensive management experience.

Canada
Message

What I'm looking for

I seek a role that values my customer service expertise and offers growth opportunities.

I am a dedicated professional with decades of customer service and management experience, eager to contribute my skills to a company focused on remote workforce solutions. My journey has equipped me with a robust understanding of customer needs and the ability to navigate complex challenges effectively.

Despite facing physical challenges, I pride myself on my sharp problem-solving and technical skills. I have successfully managed customer grievances, conducted sales pitches, and trained teams in various technical areas. My commitment to excellence and continuous improvement drives me to find innovative solutions that enhance customer satisfaction and operational efficiency.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Bachelor of Arts, Communications

Grade: 3.9

Graduated with Distinction in Communications, achieving a GPA of 3.9. This program provided a comprehensive understanding of communication theories and practices.

Tech stack

Software and tools used professionally

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Loretta Kelly - Customer Service Representative - Rogers Communications | Himalayas