With a Bachelor's degree in Psychology and a strong background in international customer service, I offer a versatile skill set that spans across multiple domains. Proficient in market research methodologies, I excel in gathering and analyzing data to drive informed decision-making. Additionally, my experience in graphic design allows me to create visually compelling content that resonates with target audiences. Currently self-teaching Python and HTML, I am eager to expand my technical skills and explore new opportunities in UX design. Seeking a role that combines customer service, client relations, market research, UX design, and social media, I am poised to leverage my diverse skill set and passion for understanding human behavior to deliver exceptional results. With a proactive mindset and a dedication to continuous learning, I am ready to make a positive impact in a dynamic and collaborative environment.
Londiwe Zulu
@londiwezulu
Psychology graduate with int customer service exp. Self teaching Python and HTML. Market research.
South AfricaExperience
Provide customer service via phone, email, and social media platforms.
Assisted passengers with booking flights, managing reservations, and resolving issues or inquiries.
Handled customer complaints and concerns promptly and professionally, striving for first-contact resolution.
Offered support and guidance to customers during travel disruptions, flight delays, or cancellations.
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