Lusanda Shabangu

I am a Bachelor of Social Science graduate from the University of KwaZulu-Natal, with majors in Psychology and Sociology and an elective in Industrial Psychology. My academic background has given me an understanding of human behaviour, social structures, organisations and the factors that influence individuals and communities.

During my university studies, I developed research, critical thinking and written communication skills through independently researched academic assignments and essays. My research process involved using Google Scholar and other academic sources to explore topics, identify relevant research questions, formulate objectives, evaluate theories and arguments, and develop evidence-based discussions. I also gained experience organising research information by taking structured notes, grouping information according to themes, maintaining digital collections of research materials and keeping track of references throughout the writing process.

In addition to my academic experience, I have worked in customer-facing roles in technical support, sales and retail. These experiences helped me develop communication, active listening, problem-solving, interpersonal and teamwork skills. They also taught me the importance of understanding people's needs, handling enquiries professionally and working effectively with others.

I am comfortable using Microsoft Word, PowerPoint and Excel, as well as Google Docs, Google Drive and Google Scholar. I can organise information in spreadsheets, work with documents and presentations, and manage digital research materials.

I am interested in opportunities that allow me to apply my research, analytical, organisational and communication skills, particularly in research assistance, administrative support, project coordination and people-focused roles. I also have a growing interest in human resources, organisational development, education and initiatives that contribute positively to individuals and society.

I value continuous learning, take responsibility for my work and approach new challenges with curiosity, persistence and a willingness to develop. I am particularly interested in remote opportunities where I can contribute meaningfully, strengthen my professional capabilities and grow through practical experience.