Lola Smith

I am a dedicated Customer Service Specialist with extensive experience in B2B sales, committed to ensuring clients receive timely support and information. My professional journey has been centered around maintaining positive customer relationships and upholding a standard of excellence in customer satisfaction. I am willing to relocate anywhere to further my career.

In my recent role as a Customer Support Specialist at Greenheart Exchange, I served as a primary liaison for prospective international students and their families, guiding them through the enrollment process. My ability to communicate clearly and provide personalized support has been instrumental in ensuring a smooth transition for students studying in the U.S.

Previously, as a B2B Sales Consultant at FM Payments, I tailored pitches to meet the specific needs of key stakeholders, utilizing tools like Zoom, Teams, and Slack to maintain effective communication. My experience in managing CRM systems and building positive client relationships has equipped me with the skills necessary to excel in customer service and sales environments.