Lodi Malata

Identified and engaged with prospective leads for B2B sales, managing the entire prospecting cycle. Successfully managed appointment scheduling, ensured accurate data encoding for verification, and processed subscriber payments.

Managed comprehensive lead data and documentation to support lead generation initiatives. Provided exceptional customer service to foreign callers, effectively handling inquiries and ensuring positive engagement.

Provided virtual assistance across various companies, specializing in B2B sales lead generation and appointment setting. Managed daily administrative tasks and meticulously accumulated data for company reports.

Managed high volumes of inbound and outbound calls, providing comprehensive customer service by answering product and service questions. Identified customer needs, clarified information, and offered effective solutions while performing data encoding and lead generation.

Studied Hotel Restaurant Tourism - Services at Cristorey Institute. Gained foundational knowledge in the hospitality and tourism industry.

Pursued Hotel Restaurant Management at Lyceum of the Philippines. Developed skills in managing hotel and restaurant operations.