Harra Cañeda

• Provided sales support by monitoring and tracking conversations across chat and CRM platforms.
• Captured and logged key insights such as buyer intent, sentiment, and follow-up reminders to keep pipelines organized.
• Assisted sales teams with CRM management, ensuring accurate records and smooth workflow for lead follow-ups.
• Supported inbound and outbound sales processes, helping teams close d

• Reviewed and validated company profiles, decision-makers, and business information for lead generation campaigns
• Conducted online research to ensure accuracy and reliability of client data
• Organized and updated lead databases for sales and outreach teams
• Assisted in identifying qualified prospects for business development initiatives

Reviewed and validated company profiles, decision-makers, and business information for lead generation campaigns. Conducted online research to ensure accuracy and reliability of client data. Organized and updated lead databases for sales and outreach teams. Assisted in identifying qualified prospects for business development initiatives.

• Generated and nurtured leads through daily outbound calls, emails, LinkedIn, and Sales Navigator
• Set appointments for the sales team and converted qualified leads into potential clients
• Performed outbound outreach through calls, email, and customer engagement to support sales conversion
• Used lead databases and communication tools to support targeted prospecting efforts
• Built rapport with

Generated and nurtured leads through outbound calls, emails, LinkedIn, and Sales Navigator. Set appointments for the sales team and qualified potential clients. Performed outbound outreach to support sales conversion and prospect engagement. Used lead databases and communication tools to support targeted prospecting efforts. Built rapport with prospects and coordinated follow-ups with internal tea

• Delivered fast, friendly, and effective live chat support, troubleshooting issues and assisting with sales.
• Built trust and rapport with customers to ensure positive experiences and satisfaction.
• Assisted teammates, promoting a collaborative environment and improving team performance.

Bachelor of Science in Business Administration Major in Marketing Management
University of Mindanao | August 2023 - January 2024

Pursued a comprehensive undergraduate program in Business Administration, building a strong foundation in core areas such as finance, marketing, and management. Gained practical knowledge and critical thinking skills through coursework, projects, and group collaboratio

Bachelor of Arts in Humanities and Social Sciences
Assumption College of Davao |2020-2022

Studying Humanities and Social Sciences has provided me with a broad understanding of human culture, behavior, and society. This interdisciplinary program has strengthened my critical thinking, research, and communication skills through coursework in history, sociology, psychology, philosophy, and literature