Looking for a job

Liz Gallegos

@lizgallegos

Specialty Sales Manager at Target who leads an apparel team and supports employees and customers while balancing department priorities.

United States

Message

What I'm looking for

I'm looking to transition my customer service and team-support experience into remote healthcare member support, with employer-provided training in Medicare, Medicaid, and healthcare-specific processes.

At Target, I lead the apparel department team, assign daily responsibilities, and coordinate priorities according to business needs. I train and support employees while communicating company policies and performance expectations.

I address customer concerns by listening carefully, identifying needs, and working toward appropriate solutions. I also handle sensitive customer and employee situations with discretion while balancing service, employee support, and department operations.

At WING DADDY'S SAUCE HOUSE, I progressed from full-time server to full-time bartender and provided high-volume customer service. I built rapport with customers, handled transactions accurately, and addressed difficult situations with a calm, solution-focused approach.

Experience

Work history, roles, and key accomplishments

Current

Specialty Sales Manager

Current

Target

Nov 2022 - Present (3 years 11 months)

Leads the apparel department team, assigns daily responsibilities, and coordinates priorities according to business needs. Trains, supports, and coaches employees while communicating company policies and performance expectations.

Customer Service Team Leadership Corporate Trainer Conflict Resolution Problem Solving Computer Systems Data Entry Time Management Multitasking Professional communication

Bartender / Server

Wing Daddy's Sauce House

Mar 2021 - Nov 2022 (1 year 8 months)

Progressed from full-time server to full-time bartender, demonstrating reliability and ability to take on increased responsibility. Provided high-volume customer service while managing multiple customers and competing requests.

Customer Service Active Listening Conflict Resolution Transaction Processing Communication Skills Attention To Detail

Cocktail Server

Stella's Restaurant

Aug 2022 - Sep 2022 (1 month)

Provided professional customer service while managing multiple requests and priorities. Built positive customer relationships through attentive communication and active listening.

Customer Service Active Listening Communication Skills Transaction Handling Attention To Detail