Liviu Suciu
@liviusuciu
I solve problems, share stories, and drive customer success.
RomaniaWhat I'm looking for
I am a customer-focused escalation and success leader who solves problems and shares stories to drive measurable outcomes. I combine stakeholder engagement, conflict resolution and strategic planning to reduce churn and improve product adoption.
I design training and learning frameworks using methods like ADDIE, GROW and the Hero's Journey to help individuals and teams communicate and plan more effectively.
I have managed complex escalations, renewals and cross-functional initiatives across enterprise and start-up environments, and I seek roles where I can blend project management, training design and customer advocacy to create impact.
Experience
Work history, roles, and key accomplishments
WorkGlobal Scope Owner
Creative Workaholic SRL
Aug 2018 - Present (7 years 2 months)
Founded and led a personal consultancy developing a storytelling framework to help individuals and organizations clarify strategy and personal development. Designed and delivered training and workshops using Actantial model, GROW, ADDIE, Hero's Journey, BMC and VP Canvas.
Education
Degrees, certifications, and relevant coursework
UBUniversity of Bucharest
Bachelor of Arts, Public Relations, Advertising, and Applied Communication
2018 - 2021
Completed a Bachelor of Arts in Public Relations, Advertising, and Applied Communication from 2018 to 2021.
Mihai Viteazu College
High School Diploma, Mathematics and Computer Science
2003 - 2007
Completed high school with a focus on Mathematics and Computer Science from 2003 to 2007.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Job categories
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