Lissy FeliceLF
Open to opportunities

Lissy Felice

@lissyfelice

Experienced customer service representative with a passion for client satisfaction.

United States

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills in a supportive environment, focusing on client satisfaction and community engagement.

With over nine years of experience in customer service, I have honed my skills in fostering positive client interactions and resolving issues efficiently. My journey began as a Camp Counselor, where I developed group management skills and engaged children in enriching activities. This foundation led me to roles where I could make a significant impact on individuals' lives, particularly in educational settings.

As a Supervisory Staff member at Busy Bee Enfant Nursery, I implemented structured routines that created a nurturing environment for children under two years old. My ability to communicate effectively with both parents and staff strengthened community ties and ensured smooth transitions during activities. Additionally, my experience as a 1:1 Para-Professional allowed me to provide tailored support to children on the spectrum, leading to noticeable improvements in their academic performance and confidence.

Experience

Work history, roles, and key accomplishments

BN

Supervisory Staff

Busy Bee Enfant Nursery

Jan 2015 - Dec 2024 (9 years 11 months)

Implemented structured routines and maintained a safe, organized space for children under 2 years, ensuring health and safety standards were met. Coordinated effectively with parents and staff to facilitate smooth transitions and strengthen community ties.

EP

1:1 Para-Professional

Educational Service Provider

Jan 2019 - Dec 2020 (1 year 11 months)

Assisted children on the spectrum in achieving IEP goals by organizing materials and collaborating with educators. Monitored student progress through assessments and provided support during therapy sessions, contributing to academic gains and enhanced confidence.

Education

Degrees, certifications, and relevant coursework

LI

Long Island Business Institute

Associates, Office Technology

2015 - 2017

Tech stack

Software and tools used professionally

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Lissy Felice - Supervisory Staff - Busy Bee Enfant Nursery | Himalayas