Open to opportunities

Tatiana Pierce

@tatianapierce

Message

Detail-oriented professional with a strong background in customer service.

Zimbabwe

Message

What I'm looking for

I am looking for a supportive environment where I can grow professionally while contributing to team success.

I'm a detail-oriented and reliable professional with a strong background in customer service and administrative support. Currently, I am pursuing certification as a professional coder through the AAPC, which reflects my commitment to continuous learning and professional growth. My experience includes working as a Child & Youth Program Assistant with the Department of Defense, where I supervise and support daily activities for children, ensuring a structured and safe environment.

In my role, I have developed and implemented age-appropriate programs that promote learning and social development. I am skilled in administrative tasks such as scheduling and record-keeping, which are crucial for maintaining efficient operations. My strong communication skills allow me to effectively engage with parents, guardians, and team members, ensuring everyone is informed about program updates and participant progress.

Experience

Work history, roles, and key accomplishments

Current

Child & Youth Program Assistant

Current

Department of Defense

Dec 2022 - Present (2 years 7 months)

Supervise and support daily activities for children and youth in a structured environment. Ensure adherence to safety protocols and assist with administrative tasks such as scheduling and record-keeping. Develop age-appropriate programs that promote learning and social development.

Customer Service Time Management Communication Skills Critical Thinking

Current

Child & Youth Program Assistant

Current

Department of Defense

Dec 2022 - Present (2 years 7 months)

Supervise and support daily activities for children and youth in a structured environment. Ensure adherence to safety protocols and assist with administrative tasks like scheduling and record-keeping. Develop age-appropriate programs that promote learning and social development while communicating effectively with parents and team members.

Customer Service Time Management Critical Thinking Communication Skills

Office Assistant

Twin Maples Veterinary Hospital

Jan 2018 - Dec 2022 (4 years 11 months)

Supported daily activities and ensured adherence to safety protocols. Assisted with administrative tasks such as scheduling and record-keeping. Developed programs to promote learning and collaborated with colleagues for special events.

Customer Service Time Management Communication Skills

Office Assistant

Twin Maples Veterinary Hospital

Jan 2018 - Dec 2022 (4 years 11 months)

Supported daily activities and ensured adherence to safety protocols. Assisted with administrative tasks including scheduling and record-keeping. Developed programs to promote learning and collaborated with colleagues for special events.

Customer Service Time Management Communication Skills Critical Thinking

Education

Degrees, certifications, and relevant coursework

Air Academy High School

High School Diploma, Certified Professional Coder

2016 - 2025

Currently pursuing certification as a certified professional coder through the AAPC. Skilled in data entry, time management, and maintaining confidentiality. Known for being a quick learner with a strong work ethic and a passion for organization and accuracy.