Lisbeth De La Cruz
@lisbethdelacruz
I support office operations, healthcare administration, customer service, and team supervision.
United StatesWhat I'm looking for
I'm currently supporting Welfab, Inc. as an Office Assistant, maintaining records, tracking inventory, processing invoices, assisting with payroll, and coordinating communication between office and manufacturing personnel.
At ERMC Aviation, I supervised the ACES Program, coached and trained new hires, inspected terminal equipment, managed competing priorities, and focused on excellent customer experiences.
I've also supported urgent care, primary care, physical medicine, and rehabilitation offices through patient information entry, appointment updates, billing, insurance verification, specimen collection, clinical procedures, and front-desk operations.
Experience
Work history, roles, and key accomplishments
Office Assistant
Welfab, Inc.
Feb 2024 - Present (2 years 8 months)
Provides administrative support, operates office equipment, and assists with scheduling, payroll, data entry, and record maintenance.
ACES Program Supervisor
ERMC Aviation
Aug 2022 - Nov 2023 (1 year 3 months)
Supervised team members, conducted terminal equipment inspections, provided customer service, and trained new hires including ACES and supervisors.
Multiservice Associate
G & O Multiservice Inc
Nov 2019 - Aug 2022 (2 years 9 months)
Performed data entry, scanned and faxed documents, and handled high call volumes while providing professional and courteous service.
Assistant Manager / Medical Assistant
181st Urgent Care Center/Audubon Primary Care
Jun 2015 - Aug 2019 (4 years 2 months)
Handled office duties, managed patient information and appointments using EClinicalWorks and Epic, and assisted with billing and data entry.
Front Desk / Medical Assistant
Hyland Blvd Physical Med & Rehab
Apr 2014 - May 2015 (1 year 1 month)
Managed front office duties, maintained office cleanliness and safety, handled patient information via EClinicalWorks, and assisted with lab duties and physical therapy procedures.
Education
Degrees, certifications, and relevant coursework
Allen School of Health Services
Diploma, Medical Assistant
2013 - 2014
Grade: 3.75
Completed the Medical Assistant Program with a GPA of 3.75 and obtained a diploma.
UTESA
Some College
2011 - 2013
Attended some college courses at UTESA in Santiago, Dominican Republic.
Colegio Evangelico Simon Bolivar
High School Diploma
Earned a High School Diploma from Colegio Evangelico Simon Bolivar in 2011.
Laié Art School
Professional Training, Modeling and Personal Appearance
2010 - 2011
Studied professional modeling, locution, makeup, and personal appearance at Laié Art School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Skills
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