Jessica Mitchell - Referral-Auth and Eligibility Coordinator - Pinnacle Healthcare Revenue Solutions | Himalayas
Jessica MitchellJM
Open to opportunities

Jessica Mitchell

@jessicamitchell

Dedicated administrative professional with over 12 years of experience.

United States
Message

What I'm looking for

I am looking for a role that values teamwork, offers growth opportunities, and allows me to enhance patient care through efficient administrative support.

I am a dedicated administrative professional with over 12 years of experience in the healthcare sector. My expertise lies in communication, team building, and a thorough understanding of medical terminology and data entry. I have consistently been recognized for my outstanding dedication to patient care, including being awarded Employee of the Month in 2012.

Throughout my career, I have held various roles, including Referral-Auth and Eligibility Coordinator, where I verify insurance benefits and ensure timely authorizations for patient appointments. My experience as a Certified Medical Assistant has equipped me with the skills to manage patient records, assist in procedures, and provide exceptional support to both patients and healthcare providers.

I am passionate about improving patient outcomes and fostering a collaborative work environment. I thrive in roles that allow me to utilize my skills in medical records management, patient scheduling, and insurance authorization, all while maintaining a strong focus on patient care and office efficiency.

Experience

Work history, roles, and key accomplishments

PS
Current

Referral-Auth and Eligibility Coordinator

Pinnacle Healthcare Revenue Solutions

Feb 2025 - Present (5 months)

Verify insurance benefits, eligibility, and pre-determination requirements for scheduled patients. Obtain referrals and authorizations from insurance companies prior to patient appointments and upload them into the EMR system.

FS
Current

Certified Medical Assistant/Procedure Scheduler

Florida Digestive Health Specialists

Nov 2015 - Present (9 years 8 months)

Sanitized, restocked, and organized exam rooms and medical equipment. Promoted office efficiency by coordinating charts, completing insurance forms, and assisting patients with diverse needs.

BC

Certified Medical Assistant

Barden and Sacks Cardiology/Rheumatology

Jun 2015 - Present (10 years 1 month)

Documented vital signs and health history for patients in clinic and hospital environments. Performed electrocardiograms and protime INR testing to properly adjust patients' Warfarin dosage.

WG

Certified Medical Assistant

West Point Medical Group

Sep 2011 - Present (13 years 10 months)

Documented vital signs and health history for patients in clinic and hospital environments. Performed routine venipunctures, electrocardiograms, ear lavages, and removal of sutures/staples.

WC

Certified Medical Assistant

Wuesthoff Walk-In Clinic

Sep 2010 - Present (14 years 10 months)

Completed clinical procedures and gathered patient data for interpretation by practitioner. Performed clinical duties for three providers including injections, ear lavages, and CLIA approved labs.

WS

Medical Assistant Extern

Wuesthoff Health System

Oct 2008 - Present (16 years 9 months)

Helped improve patient outcomes by educating and advising on relevant treatments and care. Prepared exam and treatment rooms for patient visits, ensuring all necessary supplies and equipment were available.

Education

Degrees, certifications, and relevant coursework

BS

Barstow High School

High School Diploma, General Studies

Graduated with a High School Diploma, completing foundational education. This provided a comprehensive academic background.

Eastern Florida State College logoEC

Eastern Florida State College

Vocational Certificate, Medical Assisting

Obtained a Vocational Certificate in Medical Assisting, gaining practical skills and knowledge essential for a career in healthcare. This included training in clinical and administrative procedures.

Eastern Florida State College logoEC

Eastern Florida State College

Associate of Arts, General Studies

Completed an Associate of Arts degree with a focus on General Studies. This program provided a broad foundation of knowledge across various subjects.

Tech stack

Software and tools used professionally

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