Jessica Mitchell
@jessicamitchell
Dedicated administrative professional with over 12 years of experience.
What I'm looking for
I am a dedicated administrative professional with over 12 years of experience in the healthcare sector. My expertise lies in communication, team building, and a thorough understanding of medical terminology and data entry. I have consistently been recognized for my outstanding dedication to patient care, including being awarded Employee of the Month in 2012.
Throughout my career, I have held various roles, including Referral-Auth and Eligibility Coordinator, where I verify insurance benefits and ensure timely authorizations for patient appointments. My experience as a Certified Medical Assistant has equipped me with the skills to manage patient records, assist in procedures, and provide exceptional support to both patients and healthcare providers.
I am passionate about improving patient outcomes and fostering a collaborative work environment. I thrive in roles that allow me to utilize my skills in medical records management, patient scheduling, and insurance authorization, all while maintaining a strong focus on patient care and office efficiency.
Experience
Work history, roles, and key accomplishments
Referral-Auth and Eligibility Coordinator
Pinnacle Healthcare Revenue Solutions
Feb 2025 - Present (5 months)
Verify insurance benefits, eligibility, and pre-determination requirements for scheduled patients. Obtain referrals and authorizations from insurance companies prior to patient appointments and upload them into the EMR system.
Certified Medical Assistant/Procedure Scheduler
Florida Digestive Health Specialists
Nov 2015 - Present (9 years 8 months)
Sanitized, restocked, and organized exam rooms and medical equipment. Promoted office efficiency by coordinating charts, completing insurance forms, and assisting patients with diverse needs.
Certified Medical Assistant
Barden and Sacks Cardiology/Rheumatology
Jun 2015 - Present (10 years 1 month)
Documented vital signs and health history for patients in clinic and hospital environments. Performed electrocardiograms and protime INR testing to properly adjust patients' Warfarin dosage.
Certified Medical Assistant
West Point Medical Group
Sep 2011 - Present (13 years 10 months)
Documented vital signs and health history for patients in clinic and hospital environments. Performed routine venipunctures, electrocardiograms, ear lavages, and removal of sutures/staples.
Certified Medical Assistant
Wuesthoff Walk-In Clinic
Sep 2010 - Present (14 years 10 months)
Completed clinical procedures and gathered patient data for interpretation by practitioner. Performed clinical duties for three providers including injections, ear lavages, and CLIA approved labs.
Medical Assistant Extern
Wuesthoff Health System
Oct 2008 - Present (16 years 9 months)
Helped improve patient outcomes by educating and advising on relevant treatments and care. Prepared exam and treatment rooms for patient visits, ensuring all necessary supplies and equipment were available.
Warehouse Associate
Eckler Industries Inc.
Feb 2004 - Present (21 years 5 months)
Inspected incoming and outgoing shipments to verify accuracy and prevent errors. Conducted regular inspections and audits to check quality and verify inventory levels.
Youth Center Assistant
AAFES
Mar 2001 - Present (24 years 4 months)
Greeted customers at the counter to fulfill requests and answer questions. Kept the register accurate through correct billing, payment processing, and cash management practices.
Education
Degrees, certifications, and relevant coursework
Barstow High School
High School Diploma, General Studies
Graduated with a High School Diploma, completing foundational education. This provided a comprehensive academic background.
Eastern Florida State College
Vocational Certificate, Medical Assisting
Obtained a Vocational Certificate in Medical Assisting, gaining practical skills and knowledge essential for a career in healthcare. This included training in clinical and administrative procedures.
Eastern Florida State College
Associate of Arts, General Studies
Completed an Associate of Arts degree with a focus on General Studies. This program provided a broad foundation of knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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