Lisa St Germain

I hold a Bachelor's degree in Psychology with minors in Pre-Pharmacy and Criminology and bring over a decade of customer service and medical office experience. I've managed medical records departments, handled EMR systems, ICD-9/10 and CPT coding, and supervised case loads and staff while delivering reliable front-desk and administrative support.

I've owned and operated a small business, performed case management for 40+ clients, and worked in reception, billing, and insurance verification roles, demonstrating strong organization, multitasking, and leadership. I am now seeking a stable, permanent position where I can apply my administrative, clinical-adjacent, and customer-facing skills to support an efficient team.