Lipsy Phil

Followed through on all critical UA/UC requests to ensure effective follow-up and close out. Collaborated with Facility Managers to execute customers’ requests. Developed highly empathetic client relationships and earned a High Five for exceeding service standard goals. Conducted bi-monthly Customer Service training for Facility Managers, Catering, Cleaning, Environmental and all Contractor staff

Developed and maintained extensive communication strategies utilizing various companywide social media platforms. Planned and executed the implementation of the Change Management and Communication process for the Port Harcourt Industrial Area Block B1 Project within the Nigeria Real Estate sector. Supported in controlling, creating, and managing the Nigeria Real Estate communication for Shell Comp

Analyzed business developments and monitored market trends. Directed and coordinated marketing activities and policies to promote products and services. Coordinated and participated in promotional activities and trade shows. Contacted prospective customers and discussed their requirements. Communicated marketing teams' plans and accomplishments to verify alignment with senior management objectives

Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events. Coordinated domestic and international travel arrangements, including booking flights, hotels, and transport. Coordinated board and committee meetings, including schedules and information preparation and distribution. Supported CFO in personal document management, calendar organization, and co

Oversees the recruitment and selection process of aspiring staff. Organized and led a 1-day staff orientation and training to promote collaboration. Analyzed and modified compensation and benefit policies to establish competitive programs and ensure compliance with legal requirements. Coordinated work activities of subordinates and staff relating to employment, labor relations, and employee relati