At Fraser & Pine, I coordinated daily store operations, customer inquiries, order issues, and follow-up. I also supported inventory and purchasing while working to resolve concerns and maintain positive customer relationships.
At Dignity Memorial, Fraser Valley, I guided families through complex and emotional situations. I maintained confidential records, coordinated providers and timelines, and handled urgent changes during service disruptions.
My earlier call centre experience included supporting customers by phone and responding to service needs. In community roles, I’ve helped coordinate local events and youth soccer activities, and organized school meal programs and fundraising.
