Dynamic and results-oriented professional with a proven record in donor experience management, customer service, and team leadership.
With a Bachelor’s in Psychology and a Project Management Certification, I bring a unique blend of strategic insight, empathy, and operational excellence to every role.
My experience spans contact center operations, talent development, and cross-departmental collaboration, where I’ve consistently exceeded KPIs, driven revenue growth, and enhanced donor engagement.
Known for my proactive approach and data-driven decision-making, I’m passionate about fostering strong, collaborative teams and delivering exceptional outcomes in mission-driven environments.
