lindiwe mhlongo
@lindiwemhlongo
Hospitality professional with front-desk, guest service, and tourism expertise.
South AfricaWhat I'm looking for
I am a hospitality and tourism professional with hands-on front-desk and guest-service experience in hotels, resorts, and travel environments. My background includes formal tourism training and practical roles in reception, hostessing, and camp counseling.
Currently I work as a receptionist at Greenway Woods Resorts where I manage incoming calls, handle walk-in guests, process petty cash, confirm reservations, provide directions, and manage checkouts with professionalism and attention to detail.
Previously I completed an international hospitality internship with Kalahari Resorts (United States), assisted front-desk operations at Linda's Driving School, and worked as a hostess with Hlalunolwazi Development Enterprise, consistently delivering courteous, efficient service and supporting outlet reopenings and upselling efforts.
I bring strong analytical and planning skills, attention to detail, accurate money handling, time management, and a customer-first attitude. I seek roles where I can contribute reliable front-line service and grow within hospitality or tourism operations.
Experience
Work history, roles, and key accomplishments
Front Desk Receptionist
Greenway Woods Resorts
Mar 2019 - Present (7 years)
Managed front desk operations including answering phones, assisting walk-in guests, processing petty cash, confirming reservations, and handling checkouts to maintain guest satisfaction.
Hospitality Intern
Kalahari Resorts
Jan 2018 - Jan 2019 (1 year)
Provided guest-facing service, handled food and beverage inquiries, processed orders via micros terminal, assisted in reopening an outlet, and supported upselling of branded products.
Hostess / Server
Hlalunolwazi Development Enterprise
Jan 2014 - Dec 2016 (2 years 11 months)
Greeted and seated customers, served promptly, maintained table settings and service standards, and promoted products to ensure a courteous and professional dining experience.
Camp Counselor
YMCA of Greater New York
Jun 2013 - Aug 2013 (2 months)
Planned and implemented camp activities, supervised camper groups, enforced rules and safety protocols, and maintained cabin cleanliness to support a positive camp experience.
Front Desk Assistant
Linda's Driving School
Oct 2012 - Mar 2013 (5 months)
Handled customer transactions and bookings, answered calls and queries, managed team tasks, and performed money handling while maintaining professional customer interactions.
Education
Degrees, certifications, and relevant coursework
Damelin
Certificate in International Tourism (Advanced), Travel and Tourism
2010 - 2010
Completed an advanced certificate in International Tourism covering travel agency operations, tour guiding, air travel and computer skills.
Umlazi Commercial High School
High School Diploma, General Secondary Education
2003 - 2003
Last secondary school attended, Umlazi Commercial High School in 2003.
Damelin - Durban
Diploma in Tourism, Tourism
Completed tourism-related diploma and Galileo reservations training with modules including fares, billing and settlement, and destination studies.
Availability
Location
South AfricaAuthorized to work in
Job categories
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