Looking for a job

Simamkele Kuzwayo

@simamkelekuzwayo

Message

I support smooth hotel front-office, reservations, guest relations, and payment operations.

South Africa

Message

What I'm looking for

I'm looking to continue contributing to front-office, reservations, guest relations, and administrative operations in a fast-paced hospitality environment.

At Wild Coast Sun, I support high-volume front-office and reservation operations, helping guests with enquiries, requests, arrival information, and bookings.

I use OPERA PMS to maintain accurate guest and reservation records, manage telephone enquiries, process payments, and coordinate communication across hotel departments.

I've also worked as a Receptionist/Cashier, balancing cash drawers, processing card and digital payments, and delivering professional service while handling multiple customer needs.

Experience

Work history, roles, and key accomplishments

Current

Receptionist/Reservationist

Current

Wild Coast Sun

Nov 2023 - Present (2 years 11 months)

Support daily front-office and reservation operations in a high-volume hospitality environment, manage telephone enquiries, and coordinate reservation and guest-related information using OPERA PMS.

Opera PMS Front Office Operations Reservation Management Guest Relations Data Entry Administrative Support Communication Skills Problem Solving

Receptionist/Cashier

Wild Coast Sun

Mar 2022 - Feb 2023 (11 months)

Provided professional customer service in a fast-paced hospitality environment, processed cash, card and digital transactions accurately, and balanced cash drawers at the end of shifts.

Customer Service Cash Handling POS systems Payment Processing Teamwork