Remofilwe Shibane
@remofilweshibane
Customer-focused front desk and hospitality professional skilled in POS, bookings, and guest satisfaction.
South AfricaWhat I'm looking for
I’m a reliable, customer-focused professional with experience in front desk administration, cashier operations, and hospitality service environments. I’m known for attention to detail, professionalism, and strong communication—especially in fast-paced settings.
As a Receptionist at Anew Resort Hunters Rest, I managed electronic filing systems, maintained accurate guest records, answered incoming calls, and scheduled bookings. I handled guest inquiries and delivered dependable customer support every day.
In restaurant roles with Sun International, I provided high-quality customer service in busy environments. I maintained cleanliness and hygiene standards, ensured customer satisfaction through efficient service, and processed customer orders.
Across my experience, I’ve strengthened my skills in POS operations, cash handling, payment processing, and problem solving. I bring a calm, service-first approach that helps teams deliver consistent guest experiences.
Experience
Work history, roles, and key accomplishments
Waitress
Palomino Spur, Sun International
Jan 2024 - Jan 2025 (1 year)
Provided efficient table service and processed customer orders while keeping workstations organized. Followed health standards and collaborated with team members to improve service delivery.
Waitress
Elements Restaurant, Sun International
Apr 2022 - Sep 2023 (1 year 5 months)
Delivered high-quality customer service in a busy restaurant environment, ensuring efficient service and strong customer satisfaction. Maintained cleanliness and hygiene standards to support safe, professional operations.
Receptionist
Anew Resort Hunters Rest
Mar 2020 - Mar 2022 (2 years)
Managed electronic filing and maintained accurate guest records while handling incoming calls, scheduling bookings, and resolving guest inquiries. Provided front desk administration and customer support in a hospitality environment.
Education
Degrees, certifications, and relevant coursework
Geelhout Park Secondary School
National Certificate (Matric), Matric
Completed a National Certificate (Matric) at Geelhout Park Secondary School in 2019.
Availability
Location
South AfricaAuthorized to work in
Job categories
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