Open to opportunities

Lindelwa Nkambule

@lindelwankambule

Message

Experienced receptionist and administrative professional skilled in customer service and office operations.

South Africa

Message

What I'm looking for

I am seeking a customer-facing administrative role where I can use my reception, office-administration and HR-related skills in a collaborative, service-oriented organization that values professional development.

I am a people-focused receptionist and administrative professional with a decade of front-desk experience in hospitality and service industries, known for strong communication, multitasking, and time-management skills. I have resolved customer issues professionally, coordinated meetings and events, managed multiple phone lines, and supported office supply and stock management.

I continuously upskill in HR, office administration, digital tools and virtual assistance through multiple short courses and certifications, and I bring a calm, adaptable approach to high-pressure environments to create positive guest and client experiences.

Experience

Work history, roles, and key accomplishments

Receptionist

CDO Internet Service

Jan 2013 - Jan 2023 (10 years)

Managed front-desk operations and resolved customer complaints promptly, improving guest satisfaction and ensuring timely completion of daily tasks over a 10-year tenure.

Customer Service Time Management Multitasking Communication

Receptionist

Amanzi Island Lodge

Jan 2015 - Mar 2019 (4 years 2 months)

Served as first point of contact for guests, coordinated meetings and orders, and collaborated with kitchen staff to ensure accurate, timely service and a professional guest experience.

Guest Service Event Coordination Order Management Teamwork Multitasking

Education

Degrees, certifications, and relevant coursework

Alison

Diploma in Human Resources, Human Resources

2024 - 2025

Completed multiple short courses on Alison in Johannesburg including a Diploma in HR and HR Analytics between 2024 and 2025.

Alison

TEFL Certificate, Teaching / Professional Development

2024 - 2025

Completed a TEFL certificate and other professional development courses including Introduction to Contracts Law.

Educourse

Professional Certificates, Office Administration / IT Skills

2022 - 2025

Completed multiple vocational and software courses with Educourse including Front Desk Reception, Microsoft Office suite, Data Entry, Digital Marketing and Virtual Assistant training.