Josephine Carlos
@josephinecarlos
Hospitality-focused receptionist and customer-service trainee, skilled in front desk support, invoicing, and POS transactions.
South AfricaWhat I'm looking for
I’m a hardworking, loyal, trust-worthy hospitality professional with a completed National Level 4 Hospitality Vocational Certificate. In my experience in catering and hospitality, I supported front-desk service, welcomed clients, and helped with invoices and general admin, while also assisting with wedding decors, birthday parties, formal functions, and food catering preparation.
I also gained short training exposure in hotel operations, working across Housekeeping, Food & Beverage, Front Desk guest welcoming, and Waitress duties. In retail, I strengthened my customer service and cash-handling skills by operating the till/POS, processing cash and card payments, issuing receipts, and balancing the till—always focused on delivering reliable service and learning quickly.
Experience
Work history, roles, and key accomplishments
Hospitality Trainee
Pretoria City Hotel
Completed hotel training across housekeeping, food and beverage, front desk guest welcoming, and waitress duties. Supported daily hospitality operations and delivered guest-focused service.
Part Time Receptionist
Luzica Décor & Catering
Welcomed clients and supported customers with enquiries and service. Assisted with invoices and admin and helped prepare wedding décor, birthday parties, formal functions, and food catering.
Part-Time Cashier
Piccadilly Retail Store
Provided sales support by promoting products and ensuring good customer service. Processed customer payments via POS (cash and card), issued receipts, and balanced the till.
Education
Degrees, certifications, and relevant coursework
Voortrekker Hoogte High School
Matric (National Senior Certificate), General Education
Completed Matric (National Senior Certificate) in 2022 at Voortrekker Hoogte High School.
Tshwane North TVET College
National Level 4 Hospitality Vocational Certificate, Hospitality
Completed a National Level 4 Hospitality Vocational Certificate at Tshwane North TVET College (stated duration: 3 years).
Certificate of Competence in First Aid
Certificate of Competence (NQF Level 2), First Aid
Completed a Certificate of Competence in First Aid at NQF Level 2.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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