Linda JaneLJ
Open to opportunities

Linda Jane

@lindajane

Charismatic administrative professional driving efficiency and productivity improvements.

Kenya
Message

What I'm looking for

I am looking for a role that fosters growth, values teamwork, and offers opportunities to enhance operational efficiency.

I am a solutions-driven administrative professional with over three years of extensive hands-on experience in administration, customer service, and multilevel communications. My career has been marked by a commitment to driving organizational efficiency and improving productivity. I have a proven track record of building productive relationships with external departments and stakeholders, which has inspired the achievement of organizational objectives.

At Dennis Travel Ltd, I successfully developed and implemented new procedures that significantly improved the company's productivity by 80%. My efforts in enhancing customer service led to a remarkable 90% referral rate from clients. I pride myself on my ability to streamline operations, manage executive correspondence, and provide logistical support, ensuring that all administrative processes run smoothly and efficiently.

My educational background includes a Diploma in Information Technology, complemented by various certifications in digital customer service, cyber security, and Linux essentials. I am eager to gain new insights and skills that will further enhance business operations within your organization.

Experience

Work history, roles, and key accomplishments

DL
Current

Office Administrator

Dennis Travel Ltd

Aug 2019 - Present (5 years 11 months)

Led the redesign of the company's logo and implemented new procedures for proforma invoices and billing, significantly improving efficiency. Contributed to an 80% increase in company productivity and a 90% referral rate through enhanced customer service and streamlined administrative processes.

Education

Degrees, certifications, and relevant coursework

ES

East Africa Institute of Certified Studies

Diploma, Information Technology

Completed a diploma program focused on Information Technology. Gained foundational knowledge and practical skills in various IT domains.

FS

Fr. Heeran Girls High School

Kenya Certificate of Secondary Education (K.C.S.E), General Studies

Completed secondary education, earning the Kenya Certificate of Secondary Education. Developed a strong academic foundation across various subjects.

Tech stack

Software and tools used professionally

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Linda Jane - Office Administrator - Dennis Travel Ltd | Himalayas