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mwarari machariaMM
Open to opportunities

mwarari macharia

@mwararimacharia

Administrative professional skilled in client services and office operations.

Kenya
Message

What I'm looking for

I am looking for a role that values organization and client interaction, with opportunities for growth.

I am an administrative and client services professional with over three years of experience in front office management and office operations. My journey has equipped me with a strong foundation in reception management, office administration, and client support. I excel in coordinating office operations, managing supplies, and maintaining organized records, ensuring that every aspect of the office runs smoothly.

Throughout my career, I have worked in structured, multi-department environments, which has enhanced my ability to communicate effectively across teams and handle client interactions professionally. My attention to detail and organizational skills have been recognized, allowing me to keep offices efficient and welcoming. I am committed to maintaining high service standards and ensuring a positive experience for all clients and visitors.

Experience

Work history, roles, and key accomplishments

UC
Current

Front Desk Administrative Assistant

Upper Hill Dental Centre

Mar 2022 - Present (3 years 5 months)

Served as the primary point of contact for patients and visitors, managing appointments and patient records while ensuring confidentiality. Oversaw office cleanliness and coordinated with cleaning staff to maintain hygienic workspaces.

KI

ICT Intern

Kenya News Agency (KNA), Ministry of ICT

Feb 2019 - Present (6 years 6 months)

Assisted in digitizing and archiving national records, improving access to historical information. Performed basic network troubleshooting and OS installations for office computers.

Education

Degrees, certifications, and relevant coursework

KI

Kenya Industrial Training Institute

Certificate, Information Communication & Technology

2018 - 2019

Completed a comprehensive program in Information Communication & Technology, gaining foundational knowledge and practical skills in the field. The curriculum covered essential aspects of ICT, preparing for entry-level roles in technology.

Tech stack

Software and tools used professionally

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mwarari macharia - Front Desk Administrative Assistant - Upper Hill Dental Centre | Himalayas