mwarari macharia
@mwararimacharia
Administrative professional skilled in client services and office operations.
What I'm looking for
I am an administrative and client services professional with over three years of experience in front office management and office operations. My journey has equipped me with a strong foundation in reception management, office administration, and client support. I excel in coordinating office operations, managing supplies, and maintaining organized records, ensuring that every aspect of the office runs smoothly.
Throughout my career, I have worked in structured, multi-department environments, which has enhanced my ability to communicate effectively across teams and handle client interactions professionally. My attention to detail and organizational skills have been recognized, allowing me to keep offices efficient and welcoming. I am committed to maintaining high service standards and ensuring a positive experience for all clients and visitors.
Experience
Work history, roles, and key accomplishments
Front Desk Administrative Assistant
Upper Hill Dental Centre
Mar 2022 - Present (3 years 5 months)
Served as the primary point of contact for patients and visitors, managing appointments and patient records while ensuring confidentiality. Oversaw office cleanliness and coordinated with cleaning staff to maintain hygienic workspaces.
Operations & Logistics Assistant
Pharma & Allied Pharmaceuticals & Logistics
Apr 2020 - Present (5 years 4 months)
Assisted with inventory management, storekeeping, and dispatch operations for pharmaceutical distribution. Coordinated with suppliers and transport teams to ensure timely delivery of medical products.
ICT Intern
Kenya News Agency (KNA), Ministry of ICT
Feb 2019 - Present (6 years 6 months)
Assisted in digitizing and archiving national records, improving access to historical information. Performed basic network troubleshooting and OS installations for office computers.
Education
Degrees, certifications, and relevant coursework
Kenya Industrial Training Institute
Certificate, Information Communication & Technology
2018 - 2019
Completed a comprehensive program in Information Communication & Technology, gaining foundational knowledge and practical skills in the field. The curriculum covered essential aspects of ICT, preparing for entry-level roles in technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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