Open to opportunities

Annabelle Nyangesi

@annabellenyangesi

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Experienced administrative professional specializing in executive support and operations.

Kenya

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What I'm looking for

I am seeking an administrative role where I can apply executive support, operations improvement, and IT skills in a collaborative, service-focused organization that values efficiency and professional growth.

I am an experienced administrative professional with strong executive support, operations management, and customer-relations skills developed across multi-year roles in sales administration, office administration, and network support. I have a proven record of improving office processes, managing diaries and travel arrangements for senior leadership, producing monthly sales reports, and ensuring accurate documentation and timely client follow-ups.

I combine technical knowledge (CCNA, A+ Hardware, Diploma in IT) with hands-on administration and supervision experience, having supported CEOs and directors, overseen teams, and handled network troubleshooting and user support. I am proactive, customer-focused, and consistently seek efficiencies to improve outcomes and service delivery.

Experience

Work history, roles, and key accomplishments

Sales Administrator

Kenya Coach Industries

Jun 2014 - Dec 2025 (11 years 6 months)

Managed customer documentation, vehicle inspections and registration processes, coordinated bank follow-ups for client releases, and produced monthly sales reports to support sales targets and timely deliveries.

Customer Relations Vehicle Registrations Sales Reporting Order Processing CRM

Administrative Assistant

Motech Assessors and Valuers Ltd

Apr 2006 - May 2014 (8 years 1 month)

Maintained client files and diaries, reconciled payments and petty cash, supervised office operations, and provided IT support including troubleshooting, antivirus installation and email account setup.

Office Administration Records Management Network Administration Scheduling Customer Service

Cyber Attendant/Cashier

Nairobi Net Cyber Café and E-Learning Centre

May 2005 - Jan 2006 (8 months)

Provided customer support for internet and email services, performed document typing/scanning/CD-writing, handled cash transactions and daily register balancing, and resolved customer inquiries.

Customer Service Cash Handling Document Scanning Reception International Faxing