linda ikenchukwu

I am a dedicated customer service professional with over four years of experience in client relations, support, and communication across various industries, including logistics, technology, and retail. My journey has equipped me with the skills to resolve issues efficiently while building lasting relationships with clients. I thrive in dynamic environments and am adept at managing multiple systems and communications simultaneously.

In my current role as a Customer Relation Officer at Parkway Computer Limited, I advise customers on product choices that align with their needs and budget. I manage payments and delivery logistics, design communication strategies, and conduct satisfaction surveys to identify areas for improvement. My previous experience as a Customer Service Representative at Capital Hight Logistics Inc. allowed me to hone my skills in handling inbound calls, scheduling service requests, and ensuring cohesive interdepartmental communication for smooth logistics operations.