Linda Ihuoma
@lindaihuoma
Operations and customer relations lead bringing clear insurance advisory and market insight.
What I'm looking for
I’m a reliable, customer-focused professional with hands-on experience spanning customer relations, business operations, administrative support, insurance advisory services, and market research. I’m known for strong communication skills, attention to detail, and managing multiple responsibilities effectively in fast-paced environments.
As a Customer Relations & Operations Lead at TrueTaste Kitchen Enterprises, I oversee daily operations to ensure smooth service delivery and high customer satisfaction. I handle customer orders, inquiries, and feedback, coordinate inventory and vendor supplies, and maintain accurate sales and operational records for planning and reporting.
In insurance advisory work at Cornerstone Insurance PLC, I supported clients with clear guidance on life, health, and general insurance products. I explained policy benefits and coverage options, maintained accurate client records, and built sustainable client relationships through consistent follow-ups and quality service delivery.
Earlier roles strengthened my foundation in administration, HR support, market research, and sales. Through my experience with Alimosho Local Government (NYSC), Doraland Properties Ltd, and Nestlé Nigeria Plc, I developed strong filing systems, report preparation habits, vendor/stakeholder coordination skills, and customer engagement that supports business growth.
Experience
Work history, roles, and key accomplishments
Customer Relations & Operations Lead
TrueTaste Kitchen Enterprises
Dec 2020 - Present (5 years 7 months)
Oversee daily operations to support smooth service delivery and high customer satisfaction. Handle customer orders and inquiries, coordinate inventory/vendor logistics, and maintain accurate sales and operational records.
Financial Planner
Cornerstone Insurance PLC
Mar 2022 - Aug 2024 (2 years 5 months)
Provided advisory support on life, health, and general insurance products, explaining policy benefits, coverage options, and terms to clients. Maintained accurate client records and built client relationships through follow-ups and service delivery.
Administrative & HR Assistant
Alimosho Local Government
Feb 2021 - Feb 2022 (1 year)
Supported administrative and HR activities, including maintaining staff records and documentation. Assisted with payroll preparation, employee data management, training coordination, and improved filing systems for better record accuracy and accessibility.
Market Research & Vendor Support Officer
Doraland Properties Ltd
Sep 2012 - Jan 2021 (8 years 4 months)
Conducted market research to support business development and sales initiatives. Engaged vendors and stakeholders, prepared reports, coordinated vendor support, and provided sales support through data collection and market insights.
Sales Promoter
Nestlé Nigeria Plc
Oct 2011 - Aug 2012 (10 months)
Promoted FMCG products and engaged customers to increase brand awareness. Collected customer feedback to support sales and marketing activities.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic Nekede
Higher National Diploma (HND), Business Administration
2013 - 2015
Earned a Higher National Diploma (HND) in Business Administration. Completed the program from 2013 to 2015.
Federal Polytechnic Nekede
National Diploma (ND), Business Administration
2009 - 2011
Earned a National Diploma (ND) in Business Administration. Completed the program from 2009 to 2011.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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