Linda Gikunda
@lindagikunda
Customer-focused front-office professional delivering exceptional guest experiences and operational support.
KenyaWhat I'm looking for
I am a customer-focused professional with strong communication, organizational, and leadership skills, experienced across retail, fitness reception, and financial advisory roles.
At Lintons Beauty World I merchandised products, maintained inventory levels, supported promotions, and assisted 20–30 customers daily while achieving high display standards and strong customer satisfaction.
As a receptionist at Afro Fit Gym I managed front-desk operations, bookings, member services, and communications, handling over 20 calls and emails daily and supporting marketing efforts.
Previously, as a Financial Advisor at Kenyan Alliance I provided tailored financial guidance, researched market trends, and helped clients develop strategies to meet their financial goals. I am self-motivated, detail-oriented, and eager to continue enhancing guest and client experiences.
Experience
Work history, roles, and key accomplishments
Merchandiser
Lintons Beauty World
Apr 2023 - May 2025 (2 years 1 month)
Managed front‑of‑store merchandising and inventory, greeting 20–30 customers daily and maintaining 100% adherence to display standards while supporting promotions and sustaining a 90% customer satisfaction rate.
Receptionist
Afro Fit Gym
Jan 2023 - Apr 2023 (3 months)
Managed front desk operations, handling 20+ calls/emails daily, coordinating class bookings and memberships, and promoting offers to improve member retention and satisfaction.
Financial Advisor
Kenyan Alliance
Mar 2021 - Apr 2022 (1 year 1 month)
Advised clients on money management strategies, researched and analyzed market trends, and developed tailored financial plans to meet customer needs.
Education
Degrees, certifications, and relevant coursework
Linton’s Academy
Certificate in Makeup Artistry, Makeup Artistry
2022 - 2023
Completed a Certificate in Makeup Artistry focusing on practical and theoretical techniques for professional beauty and makeup services.
College of Insurance
Certificate of Proficiency, Insurance / Risk Management
2021 - 2022
Completed a Certificate of Proficiency with coursework relevant to insurance and risk management principles.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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